Returnless refunds

When return shipping approaches or exceeds item value, requiring the return burns money on both sides. FBA applies returnless resolutions automatically on qualifying low-value cases; seller-fulfilled sellers configure their own rules (price thresholds, categories) for when a refund closes the case with the customer keeping the item.

Set thresholds from the real math — item cost + return label + processing + salvage odds — and monitor exploitation: returnless generosity is visible to repeat abusers, and abuse patterns route to Amazon's buyer-abuse enforcement. Configured coldly, it cuts cost per incident and lifts satisfaction simultaneously; configured sentimentally, it becomes a standing invitation.