Amazon account management
Full-service account management with one accountable senior lead.
No pool-of-account-managers model, no offshore handoff you can't trace. One named senior operator runs your account and owns the weekly call — supported by a bilingual Seattle + Shenzhen team and AI agents that read your listings, campaigns, keywords, inventory, and account health every single day.
Founded 2017 · 50+ brands · One named senior operator per account · Seattle + Shenzhen
What's included
One named principal operator
A senior operator who knows your account, owns the weekly review, and answers for every decision. Multiple 5+ year client relationships run on exactly this model.
Daily AI account reads
Agents monitor listings, campaigns, keywords, inventory, and account health daily and alert the same day on Buy Box loss, suppressed listings, spend spikes, rank drops, and stock risk.
Listings, PPC, and creative in one system
Titles, A+ Content, advertising, and launch work handled by one team so signal, judgment, action, and owner stay connected — not split across disconnected specialists.
Account health and compliance response
Weekly health monitoring, suppression diagnosis and recovery, suspension appeal drafting, and policy-violation handling before small problems become emergencies.
How we run it
A weekly operating review, every week
Marketplace signals become judgment, an owned action, and the next read. You always know what we saw, what we did, and what we're watching next.
Bilingual by design
Seattle and Shenzhen operators both run live ops — not a US agency with a translator on retainer, or a Chinese agency with English happening offline. The handoff is inside one tool, in real time.
Measured, not theatrical
One variable at a time, 10–14 day reads, clean attribution. Long-horizon: we compound over years, not one-shot campaigns.
Fit-first, honestly
About half of our audit calls end with us recommending the brand stays in-house or with their current setup. We only take engagements we can compound on.
From the operating record
Anonymized engagements with the problem, the approach, and the recorded outcome. Client identities withheld where required.
Transparent pricing
Growth tier — most account-management engagements
$6,000–$12,000/mo + performance bonus
1 principal operator + Shenzhen team support, up to 40 parent ASINs, 24-hour reply SLA. Scale tier adds multi-marketplace (CA/UK/DE/JP), DSP, and a dedicated team at custom pricing.
Every engagement starts with a free 30-minute audit — a working session, not a sales call. About half end with us recommending you stay in-house. Standard contract: 6 months with a 60-day out after the first 90 days.
Common questions
- What does 'full service' actually cover?
- Listing optimization and A+ design, PPC across SP/SB/SD (DSP at Scale), launch planning, account health and compliance, brand protection, and the weekly operating review — one team, one accountable lead.
- What size accounts do you manage?
- Best fit is $300K+/mo GMV on Amazon US — typically brands that have hit the ceiling of 'tool + one operator' around $500K–$1M/mo. We review $150K–$300K case by case and will honestly recommend staying in-house below that.
- How is this different from hiring in-house?
- You get a 9-year operator playbook, a bilingual team across US and China time zones, and AI agents watching the account daily — without recruiting, training, and single-person risk. If in-house is genuinely more cost-effective for your size, the audit will say so.
- What's the contract and exit?
- Standard is 6 months with a 60-day out after the first 90 days, no early-termination penalty when exercised in good faith. Enough runway to evaluate performance without being locked in.
Leave with a sharper next move.
We inspect the operating evidence with you, then write down the three priorities we would act on first.
- We review
- Listing, PPC, and market position
- You receive
- Three written priorities
Qualified requests receive a reply within one business day.