A Helium 10 setting that actually moves review open rates: the Review Request Time Scheduler
Most sellers run Helium 10 Follow-Up on the default send window, which is effectively random. Diamond members have a timing control that noticeably lifts open rates.
By WAYAMZ Team
Plenty of sellers are running Helium 10 Follow-Up on the default send window — which means the review-request emails go out at effectively random times. There’s a setting that moves the needle, and most people aren’t touching it.
Helium 10 Follow-Up has a feature called Review Request Time Scheduler. It lets you restrict sends to a specific local-time window in the buyer’s market.
For US, that typically means something like local 9am–5pm — the hours when the buyer is actually awake, at a desk, checking email.
Why it works
Most review-request emails are batched by the system and sent whenever the queue is convenient. A large portion land while the buyer is asleep, commuting, or otherwise unreachable. Open rate drops, and downstream review conversion drops with it.
The catch
This setting is gated to Diamond accounts. If you’re on Diamond, it’s worth checking today:
Follow-Up → Settings → Time Scheduler
Why it’s still worth doing
This is not a home-run optimization. It’s a small compounding one. Over a few months, review count and review quality both come up, and conversion rate gets firmer — which is what actually holds rank when ad spend pulls back.