全部术语
运营者术语表
AHR(账号健康评分)
亚马逊给你账号政策合规状态打的分——Healthy / At Risk / Critical——决定出事时你能得到多少缓冲余地。
未解决的违规扣分,严重度权重高,时间+处理恢复分。它与销量无关:大卖挂着未处理 IP 投诉照样 Critical。持续高分(如 250+ 达标一段时间)可获 Account Health Assurance——亚马逊承诺先联系你、给时间修复,而不是先停号。运营规则一条:任何违规不过夜超过一周,再小也处理——AHR 是提前为出大事那天存的缓冲。
关键数字
费率与规则以官方英文原文为准,保留原文:
- Bands: Healthy / At Risk / Critical, scored from open policy violations weighted by severity and recency.
- Account Health Assurance (sustained high AHR, e.g. 250+ over time with conditions): Amazon commits to reach out and work with you before deactivating.
- Violations resolve through the Account Health page workflows — resolution restores points; ignoring never does.
本词条另有英文完整版。